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Residential
Getting Started
What are my options for ordering carts?
Our Office Location
How to Start Text Reminders
Connect with us on Social
Account Management
How do I set up my online account?
Where can I locate my customer number?
Where can I locate my account access code?
How do I re-enroll in text reminders?
How do I cancel my account?
How do I return my trash cart after canceling service?
Trash Rangers 101
Where should I place my cart for pick up?
Will you collect extra trash that does not fit in my cart?
What is not accepted for trash collections?
What should I do if my trash cart needs to be repaired?
How to Contact Trash Rangers
Billing and Payments
How do I make an online payment for my recurring service?
What if I start in the middle of a quarter?
Where can I find my account balance?
What day are auto payments deducted from my account?
Scheduling Pickup
Will the holidays impact my pick up?
How much notice is required for an additional pick up?
How do I report a missed pick up?
Will weather impact my pick up?
Is there a set time for collection?